Independent Visitor Volunteering Opportunity

I am a grown-up and I want to know more about becoming an Independent Visitor. What do I do next?

For our information poster click here >
If you want to know the answers to FAQ’s click here >
If you would like more information on becoming an Independent Visitor please contact the office on 0800 111 6880 or email us by clicking here >

Useful Links

Links to the North Wales Local Authority websites for advice and information:

  What is North Wales Advocacy?

We are a new service which started in North Wales in April 2015, providing eligible children
and young people with advocacy support. We cover all six North Wales Local Authority areas.

Who is in the team?

We are a small, friendly staff team but we cover a big area! We are fully trained advocates with loads of experience of working with children and young people. We are keen to listen and support you.

What is Advocacy?

Advocacy is about having someone to listen to you and to help you to tell the people who make decisions about your life what you think and how you feel.

Advocacy can help you to:
• get your voice heard
• know and understand your rights
• take part in meetings and reviews
• sort things out with your social worker or carer
• make a complaint

Our advocacy service is independent – we are not part of Social Services.
Here's a link to our Symbols leaflet >
Here's a link to our Get in Touch leaflet >

Can you help me?

We support ‘Looked After’ children and young people and ‘Children In Need’. Find more information on our eligibility criteria here>

How do I get in touch?

  • We are friendly and easy to talk to so why don’t you Get in Touch here >
  • We have a 24 hour answerphone: 0800 111 6880
  • We have an e-mail address:
  • We have easy to use referral forms for parents/carers & professionals here >
  • Children and young people can call the free phone number and ask for an advocate – it’s that easy – no forms required!

  • Active Offer Information for Professionals (English version) click here
  • Active Offer Information for Young People (English version) click here
  • Active Offer Issue Based Advocacy Referral Form/Meeting Request Form click here
  • Active Offer Information for Professionals Flow Chart click here

Do you have any other ways in which you can help?

Yes, we also have an Independent Visitor Service for children and young people who are in care but who haven’t had contact with their family for a year or more. For more information please click here >

How can I have my say and/or get involved with the North Wales Advocacy and Independent Visitor Services?

There are many ways to get involved!

  • If you are in receipt of advocacy support you will be asked for your feedback throughout the advocacy process. You will be able to say what you think about the outcomes that were achieved.
  • You can add your comments to our feedback form.
  • You can become a member of our Young People’s Advisory Group – for more information click here >
  • By providing feedback, you will help us change things about our service so that they work better for children and young people.

We want to hear your views about our service.

Tros Gynnal Plant

12 North Road, Cardiff, CF10 3DY